Iven presents fully researched and customised presentations that focus on your industry, your challenges and the steps to help you create robust, reliable, repeatable and profitable customer interactions. Customer service experiences that create ongoing referrals and repeat business.
The format is keynote speeches, half and full day workshops and remote web classes. As you would expect, Iven’s presentations are an experience. They are filled with the highest quality information, real examples and case studies, insights and strategies all wrapped up in an entertaining, interactive and humorous style.