Making a decision to deliver a deliberately designed and commercially advantageous customer experience is a simple one.
“Every customer, of every business, has an experience. There is a key question for every business. Is this customer experience the one we designed, or the one that’s ended up being delivered, by default?”
In 2 Minutes Evaluate Your Customer Experience.
How Magnetic Is Your Customer's Experience?
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Senior Accounts Manager, Consultant & Futurist
“Iven arms me with the questions I need to take control of any meeting or any business situation… everything is well-founded and it just works”
Ivo Da Silva
National Sales Manager
“I’ve had the pleasure of listening to Iven as a keynote speaker… He showed me ways of growing sales, improving technical skills of sale staff and ultimately growing our profits”
“I heard Iven speak today and he’s absolutely brilliant. Thank you!”